Terms and conditions

Payment and Cancellation Policy

Payment in the Hotel
First night non refundable accommodation is required upon reservation
For Cancellations received within 3 days from arrival 50% charges apply (Minimum one night)
In case of no show 100% charges apply

Copyright Information

All information, content, services and software displayed on, transmitted through, or used in connection with the Grand City Hotels GmbH , including for example new articles, reviews, directories, guides, text, photographs, images, illustrations, audio clips, video, html, source and object code, trademarks, logos, and the like (collectively, the "Content"), as well as its selection and arrangement, is owed by Grand City Hotels GmbH, and its affiliated companies, licensors and suppliers. You may use the Content online only, and solely for your personal, non-commercial use, and you may download or print a single copy of any portion of the Content solely for your personal, non-commercial use, provided you do not remove any trademark, copyright or other notice from such Content. However, Grand City Hotels GmbH does not represent or warrant that use of any Content will not infringe rights of third parties.

Personal Data

Personal Data as used in this statement means information on the personal and factual affairs of a certain or determinable natural person, such as name, address, phone number and date of birth. Information not directly related to the true identity of the natural person, such as preferred web sites or times of use does not constitute personal data as defined above.


A cookie is a small data file that certain Web sites write to your computer's hard drive when you visit such sites its purpose being displaying frequently used data for the user. A cookie can contain information, such as a user identification code, that the site uses to track the pages you have visited. The Grandcityhotels site uses cookies solely to track user traffic patterns throughout the Web site. We use this data on an anonymous basis and we do not correlate this information with personal data of any user.


Although every reasonable effort has been made to ensure that the information in this web site was accurate at the time of publication, The group does not warrant its accuracy and disclaims any liability to any third party anywhere in the world for any injury, damage, direct or indirect loss, consequential or economic loss or any other loss suffered as a result of the use or reliance upon the information contained in this web site to the maximum extent permitted by law. By using Grand City Hotels GmbH sites, you consent to the collection and use of your information as we have outlined in this policy. Grand City Hotels GmbH may decide to change this Privacy Policy from time to time and those changes will be posted on this page. This statement may change from time to time, so please check back periodically.

External links

Grand City Hotels GmbH is not liable for Contents accessible through the hyperlinks displayed on its web sites. Several links on our web site lead to Contents not stored on our servers. External Contents were examined and checked at the time of the upload to our web site. Nevertheless, these Contents are subject to change by their providers. Grand City Hotels GmbH is not obliged to constantly re-check those Contents and refuses any form of liability and Grand City Hotels GmbH distances itself from these Contents.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking). On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

As an alternative to the browser Addon or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you'll have to click this link again, if you delete your cookies.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.